A negative message should definitely be explained when dealing with any problem related to customer's orders as the satisfaction of the customer is a major effective factor in any business.
Also<span> refusals of routine workplace requests and communication involving layoffs require explanation of any negative message.
Based on this:
</span><span>You should explain the reasons for a negative message except in job refusals and credit denials.
Choice: B</span>
Explanation:
There were several key factors contributing to the Colonists' victory over the British, such as war tactics, strong leadership and one solid alliance. Despite facing larger forces, better trained armies, and more weapons, the Colonists managed to win.This helped change the course of the war.
The correct goverment is the last option