I uploaded the answer to a file hosting. Here's link:
tinyurl.com/wtjfavyw
I believe the answer is: <span>Thought stopping
</span><span>Thought stopping refers to a therapy technique that is aimed to remove problematic thought that might be the source of the patient's psychological problem.
In the scenario above, this problematic thought came from the falsehood which make bella believed she would always got laughed at and causing the anxiety problem toward her</span>
The answer is functional-professional <span>touch.
</span>functional-professional touch refers to the type of touch to communicate something that solely related to the task at hand (not to build up emotional connection). It is important to be cautious in doing the functional-professional <span>touch in order to avoid mis-perception of unwanted advance.</span>