Question

Your friend Suzy calls to ask for help with her computer. She says when she first turns on the computer, she doesn’t hear a spinning drive or fan or see indicator lights, and the monitor is blank. Is the problem hardware- or software-related?

Answer 1

Answer:

Is the problem of the Suzy's computer is related to a software or a hardware failure?

Explanation:

The problem of the Suzy's computer is related to a hardware problem, because in case of being a software problem, the computer always will turn on the screen, some lights and show at least the Bios charging screen, which in most of The cases will detect and indicate in a message.

in this case the hardware problems can be, for example:

1) A problem with the power source or the battery (in case of being a laptop)

2) A failure on the mainboard, in which case, even having power and having not any other problem the computer will not work, because the mainboard controls all the computer's hardware.

3) A problem in the power button.

4) The power imput cable of the computer is broken.