Question

The concept of services being ________ is highlighted in the fact that a hairstylist can positively impact the overall customer experience by having a friendly, attentive attitude.

Answer 1

Answer:

Inseparable

Explanation:

In marketing, inseparability is a quality of the services that differentiates it from goods.  It is a characteristic of the service that cannot be separated form the production or supply of the service from its consumption.  In simple terms services are generated ans consumed at the same time. A service cannot be separated from the service provider.

Answer 2

Answer:

inseparable.

Explanation:

The service concept explains how a service provider can accomplish the benefit and expected results of its services. The service concept can better be defined as the way a company would want its services to be viewed by its stakeholders. A peculiar feature of the services is that it is not feasible to distinguish the service provider from the services and it is called inseparability.