Zeus Industries sells satellite television systems. Recently, the company invested heavily in one of the many new technologies a
vailable. Employees tell senior management that this investment was the right choice, but sales keep decreasing. Some sales employees have also given incorrect information to suppliers, even though the company has held numerous intensive training sessions to keep sales personnel apprised of changes in the industry. The company has also received low customer service ratings from recent consumer surveys. These surveys indicate that customers are frustrated with the specialized technical knowledge necessary to operate their satellite systems. Which of the following best characterizes the communication problems occurring between employees and senior management? information overload sabotage filtering selective perception communication apprehension
Filtering in communication occurs when information passed on between two bodies is being reduced by the middlemen, where the middlemen are not able to communicate favourable with either party and it affects either of the party, it's called filtering. The inability for the salesperson's to communicate the technical knowledge of the product to the customers which they are being taught during trainings is known as filtering in communication. This causes the business loss as the customers are not able to operate the equipment effectively which the business sells.
In Ancient times, constellations were used to create and track the calendar so they knew when to plant crops and harvest them. Constellations were also used for navigation and to help sailors travel across oceans.
Environmental scanning refers to the analysis companies make of the immediate and further atmosphere that will allow them to spot <em>threats </em>to counteract or mitigate them and <em>opportunities </em>from where the firm can make a profit. Organizations engaging environmental scanning constantly review different mediums of communication and conduct researches that will keep them up-to-date on market fluctuations.
<span>According to the means by which environmental services allocate funds to various institutions to fund climate protecting projects, it is clear that the system pays landowners to maintain sustainable practices in their areas and regions, in order to further dwindle the impact of climate change in the modern world.</span>
