The older woman, in this case, suffers from delusions of influence. Delusion of influence is a false belief that an unknown person or agent is stealthily or secretly trying to exert control other person. The frantic call by the older woman is the result of such belief since no one can broadcast messages through other person's television. Her request for thorough investigation is escalating delusion even though she does not try to understand what actually has happened. Maybe past experience or event has been factor in creating the false belief, which leads to delusions of influence.
