ICT covers all the products that can store, retrieve, transmit or receive and manipulate the information via the electronic medium in a binary or digital mode. As an example, we can consider the Personal computer, digital television, robots or email as well as the digital communication technologies that allow the organizations and people to talk and share the information between them in a digital manner. And this is cost-effective, there is no employee benefit, increased use of postal mail or less technology. The only advantage is cost reduction. And hence C, Cost reduction is the right answer.
