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valkas [14]
4 years ago
15

A national sales organization has implemented a set of training courses on its intranet, with a link that allows employees to fi

nd and share answers to questions that arise with customers. ________ is the system that allows the sharing of knowledge and information throughout an organization. a) a knowledge base b) knowledge management c) a strategy database d) a wisdom system e) knowledge implementation
Business
1 answer:
makkiz [27]4 years ago
7 0

Answer:

b) knowledge management

Explanation:

Knowledge management is defined as the process in which an organisation creates, shares, uses and manages the information and knowledge of an organisation.

It is an approach multidisciplinary in nature to achieve the objectives of an organisational with the use of knowledge available.

It includes the courses which are taught in business administration, management, information system, library and information system.

You might be interested in
Give two examples of unethical behavior for each of these areas: inspection, process control, process capability. For each, name
vekshin1

Inspection

<span>·         </span>One unethical behavior when conducting an inspection is when the inspector will received bribe money just to pass the inpection and for own benefit.

<span>·         </span>Another example is doing the inspection complacently because you and the owner are good friends

Process control

<span>·         </span>Selcting process controller that are cheaper even it dues not meet the requirement

<span>·         </span>Posponing the maintenance just to maximize profit

Process capability

<span>·         </span>Extending process capabilty too much just too maximize profit even it is already harmful for the workers

<span>·         </span>Not desposing waste of the process properly

7 0
3 years ago
For each of the following, state whether the events created are mutually exclusive and whether they are collectively exhaustive.
8_murik_8 [283]

Answer:

Explanation:

- mutually exclusive (ME): If one event occur the other doesn't

- collectively exhaustive (CE): one of the events must occur

a. Undergraduate business students were asked whether they were sophomores or juniors: ME

b. Each respondent was classified by the type of car he or she drives: sedan, SUV, American, European, Asian, or none. ME - CE

c. people were asked, "Do you currently live in (i) an apartment or (ii) a house?": ME

d. A product was classified as defective or not defective: ME - CE

7 0
3 years ago
Only 3 days after the attacks of 9-11, Northwestern Mutual began providing death benefits to surviving families of the first res
Luda [366]

Answer:

Empathy

Explanation:

Empathy is the ability of a person of business entity to understand the thoughts, feelings, and emotions of their customers. It is the ability to personalise the customer's situation.

This makes the business go the extra mile in solving the customer's problem.

In this scenario Northwestern mutual felt the pain and understood the financial needs of the families of first responders during the 9-11 attack.

So without official death certificates they paid death benefits only 3 days after the attacks.

Other insurance companies however did not empathise with their customers and only paid death benefits some months to a year.

5 0
4 years ago
Which statement below best captures the overall point and focus of the New York Times article, Document 3?
Artemon [7]

Answer:

Correct Answer:

C) The news story marks the historical event of the first black man being called up to play in the major leagues and expresses some concern over how Robinson will be treated by his major league peers.

Explanation:

<em>Option C ıs the best statement which captures the overall point and focus of the given New York Times article, Document 3.</em>

6 0
3 years ago
Raul wants to join the directors of World Trade but currently owns no shares in the company. He knows that no one else will help
erica [24]

Answer:

$294,412.8

Explanation:

In order to obtain a seat on the board of directors, Raul must hold more than 50 percent of the total number of outstanding shares if there are three open seats and straight voting occurs.

Total number of shares required = (46,000 ÷ 2) + 1

= 23000 + 1

= 23,001 shares

Market price of share = $ 12.80

Total amount = Total number of shares required × Market price of share

= 23,001 × $ 12.80

= $294,412.8

The amount Raul wants to invest on obtaining a seat on board of directors is $294,412.8

7 0
3 years ago
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