Question

Lieutenant Columbo donned his raincoat and hopped into his 1959 Peugeot, hot on the trail of another condescending millionaire murder suspect. The Peugeot always drew stares, not because it was a rare automobile, but because it was an eyesore. It had one redeeming quality; every time he sat behind the wheel and turned the key in the ignition, it would start. Thus, the car scored well on the:
A) mix flexibility scale.
B) changeover flexibility scale.
C) reliability quality scale.
D) delivery reliability scale.

Answer 1

Answer:

C) reliability quality scale.

Explanation:

Lieutenant Colombo, the owner of the Peugeot, clearly has chosen to keep using the car, not because of how it looks, but because everytime he turned the keys, the car would start. This means that the car works as intended, which is the very definition of reliability.

In other words, the Peugeot is so reliable, that even if it looks poorly (it is described as an eyesore) it is still in use.