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Annette [7]
3 years ago
13

Ally Bank advertises "24/7 live customer care," which means that customer can call by telephone and speak with a human being abo

ut their banking matters any time of day or night. Ally Bank customers never have to talk to a machine. With this service feature, Ally Bank is emphasizing the _________ dimension of service quality.
Business
1 answer:
Sidana [21]3 years ago
4 0

Answer:

Ally Bank is emphasizing the Empathy dimension of service quality

Explanation:

Empathy -

It refers to the practice of providing proper attention and help to consumers , is referred to as empathy .

In companies these practice is done in order to help the consumers in the best possible manner , which will in turn help the company with good feedback and profit .

Hence , from the given scenario of the question ,

The correct answer is empathy .

You might be interested in
g Product #1 Product #2 Historical cost $26 $51 Replacement cost 16 28 Estimated cost to dispose 23 25 Estimated selling price 5
Darya [45]

Answer:Product 1 will be valued at $16,  Product 2 will be valued at $29

Explanation:

Lower of Cost or Market

Lower of Cost or Market is a Method for Valuing inventory which stipulates  that inventory must be valued at the lower of cost or market price. Market price is defined as the replacement cost of inventory. There is however a Criteria to be followed when using Replacement costs

The replacement cost should not exceed or should not be greater than the Net Realizable Value, Net Realizable Value is the net amount we would receive from the sale of inventory after settling cost of selling inventory. If Replacement Cost is greater than Net relizable value, Net Realizable Value will be compared to historical cost in determining the value of inventory

The Replacement Cost Should also not be less than Net relizable value minus Ordinary profit, if it is less , Net relizable value minus Ordinary profit will be compare to historical costs in determining the value of inventory.

Replacement costs will be used if they are lower than Net realizable value and Higher than Net relizable value minus Ordinary profit

Product 1

Historical cost = $26

Net Realizable Value = $52 - 23 = $29

Net realizable Value minus Ordinary Profit = $29 - ( 52 -26) = $3

Replacement Cost $16

Replacement costs ($16) are less than Net realizable value ($29) But they are higher than Net realizable value minus Ordinary Profit ($3),. Product 1 will be valued at the lower of cost $26 or $16

Product 1 will be valued at $16

Product 2

Historical cost = $51

Net Realizable Value = $80 - 25 = $55

Net realizable Value minus Ordinary Profit = $29 - ( $80 -51) = $29

Replacement Cost $28

Replacement costs ($28) are less than Net realizable value ($55). They are also lower than Net realizable value minus Ordinary Profit ($29). Product 2 will be valued at the lower of cost $51 or $29

Product 2 will be valued at $29

5 0
3 years ago
recent monthly contribution format income statement: Sales$1,652,000 Variable expenses 628,880 Contribution margin 1,023,120 Fix
kati45 [8]

Answer:

Gatty Corporation

1. Segmented Income Statement for the most recent month

Division                                         East        Central       West       Total

Sales                                       $422,000 $650,000 $580,000  $1,652,000

Variable expenses                   227,880    169,000    232,000       628,880

Contribution margin               $194,120  $481,000  $348,000    $1,023,120

Traceable fixed expenses   $268,000 $320,000   $191,000         779,000

Common fixed expenses                                                                  346,000

Net operating income (loss) $(73,880)  $161,000   $157,000       $(101,880)

2. Assuming these estimates are accurate and implemented, the company's net operating loss of $101,880 will decrease by $69,600 to $32,280.

Explanation:

a) Data and Calculations:

GATTY Corporation

Recent monthly contribution format income statement:

Sales                                    $1,652,000

Variable expenses                  628,880

Contribution margin              1,023,120

Fixed expenses                     1,125,000

Net operating income (loss) $(101,880)

Segmented Income Statement for the most recent month

Division                                                             East           Central     West

Sales                                                            $422,000 $650,000 $580,000

Variable expenses as a percentage of sales     54%           26%          40%

Traceable fixed expenses                         $268,000 $320,000   $191,000

1. Segmented Income Statement for the most recent month

Division                                         East        Central       West       Total

Sales                                       $422,000 $650,000 $580,000  $1,652,000

Variable expenses                   227,880    169,000    232,000       628,880

Contribution margin               $194,120  $481,000  $348,000    $1,023,120

Traceable fixed expenses   $268,000 $320,000   $191,000         779,000

Common fixed expenses                                                                  346,000

Net operating income (loss) $(73,880)  $161,000   $157,000       $(101,880)

Segmented Income Statement for the most recent month

Division                                         East        Central       West       Total

Sales                                       $422,000 $650,000 $678,600   $1,750,600

Variable expenses                   227,880    169,000    232,000       628,880

Contribution margin               $194,120  $481,000  $446,600     $1,121,720

Traceable fixed expenses   $268,000 $320,000  $220,000       808,000

Common fixed expenses                                                                 346,000

Net operating income (loss) $(73,880)   $161,000 $226,600      $(32,280)

$(101,880)

$(32,280)

$69,600

4 0
3 years ago
What's the best strategy for avoiding ATM fees?
GalinKa [24]
Going to your designated bak
6 0
3 years ago
Read 2 more answers
You have a balance of $15,300 on your credit card with an 18% interest rate (1.5% per month). You pay $200 this month. Did your
kumpel [21]
My balance had to go up $30, since my current balance was $15,300 and the interest rate of 18% or 1.5% per month when I payed $200 this month.
7 0
3 years ago
Read 2 more answers
Lauren's salary decreases from $ 37,000 to $ 30,000 . She decides to reduce the number of outfits she purchases each year from 2
nikklg [1K]

Answer:

E=-4.0746

Explanation:

Using the midpoint method, Lauren's income elasticity of demand for new outfits is determined by the change in income multiplied by the average number of outfits, divided by the change in the number of outfits multiplied by the average income:

E=\frac{\Delta I*O_{avg}}{\Delta O*I_{avg}}\\E=\frac{(37,000-30,000)*\frac{20+19}{2}}{(19-20)*\frac{37,000+30,000}{2}}\\E=-4.0746

Her income elasticity of demand for new outfits is -4.0746.

8 0
3 years ago
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