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Annette [7]
3 years ago
13

Ally Bank advertises "24/7 live customer care," which means that customer can call by telephone and speak with a human being abo

ut their banking matters any time of day or night. Ally Bank customers never have to talk to a machine. With this service feature, Ally Bank is emphasizing the _________ dimension of service quality.
Business
1 answer:
Sidana [21]3 years ago
4 0

Answer:

Ally Bank is emphasizing the Empathy dimension of service quality

Explanation:

Empathy -

It refers to the practice of providing proper attention and help to consumers , is referred to as empathy .

In companies these practice is done in order to help the consumers in the best possible manner , which will in turn help the company with good feedback and profit .

Hence , from the given scenario of the question ,

The correct answer is empathy .

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