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Annette [7]
3 years ago
13

Ally Bank advertises "24/7 live customer care," which means that customer can call by telephone and speak with a human being abo

ut their banking matters any time of day or night. Ally Bank customers never have to talk to a machine. With this service feature, Ally Bank is emphasizing the _________ dimension of service quality.
Business
1 answer:
Sidana [21]3 years ago
4 0

Answer:

Ally Bank is emphasizing the Empathy dimension of service quality

Explanation:

Empathy -

It refers to the practice of providing proper attention and help to consumers , is referred to as empathy .

In companies these practice is done in order to help the consumers in the best possible manner , which will in turn help the company with good feedback and profit .

Hence , from the given scenario of the question ,

The correct answer is empathy .

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Answer & Explanation:

Req. A

Journal Entries

a. Debit        Inventory           $250,000

  Credit                Cash                           $90,000

  Credit                Accounts payable     $160,000

Note: Purchase of raw materials with cash and on account.

b. Debit        Wages expense   $184,000

  Credit                 Cash                          $180,300

  Credit                  Wages payable        $3,700

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c. Debit        Cash                            $500,000

  Debit        Accounts receivable  $250,000

  Credit                 Sales revenue            $750,000

Note: Offer cash and on account to consumers pillows.

Since the company is a sales business, the expense of the products sold must be registered.

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Credit               Inventory                           $485,000

d. Debit      Utilities expense       $17,200

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 Credit           Utilities payable                      $1,930

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