Hey there!
We can assume her falling down the stairs was an accident and technically we can blame Ana for it. If not an accident, say that there was some water leaking from a pipe that went on the stairs or someone was cleaning them and left some hazardous slippery chemicals- that would be a violation of basic workplace standards.
However, our real problem here is Ron. He picks up Ana, and instead of calling someone who could help or seeing if someone else had a first aid kit, he uses a paper towel. The problem with this is that the cut could get infected because the paper towel may have bacteria on it. This is the main violation.
Hope this helps
The author's word choice gives the reader insight into the dialect of the speaker. The written pronunciation of some words show what the character would sound like speaking, which gives an indication of where they are from or what they're like.
Answer:
Rhetorical questions, Emotive language and calls to action :)
Explanation: