Answer:
communication, courtesy, and credibility
Explanation:
When customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty it implies that the customer are concerned with the quality service of communication, courtesy and credibility.
Communication, courtesy and credibility are important determinant of quality service.
Answer: Control over strategic routes.
Explanation:
The answer will be A) Peers. :)
it's mountains and plains and hills
Answer: Management-research-question hierarchy
Explanation:
Management-research-question hierarchy is the method which rises from dilemma through which actual question is sequenced into ranking order for investigation.
The major or actual question is split into different question sectors for exploring and further finding solution.This dilemma is faced by management sector and research department people when they come across any original issue in their field .
