Question

A small office experiences frequent power outages. Users at the location reports that after rebooting their Windows workstations following each power outage, they can no longer find or open files stored on the network. Which of the actions must a technician perform to resolve this issue in the future?

Answer 1

Answer:

Explanation:

Usually office's networks works using the TCP/IP protocol, this mean that each workstation has an assigned IP. This IP are the directions gave to each computer on the network,

This IP are usually asigned by a DHCP Server. Servers every time a new device connect to the Network, assigns to it an IP, this way every Computer will know how to send or request information from that Computer.

In the TCP/IP protocol is not posibble for two computer to have the same IP. This causes what it call IP Conflict, IP Conflict make imposible the comunications between those devices and the Network.

On Power outages all the Computer are turn off, because of this they disconnect from the Network and need to requests IP one more time to gain comunication,

We this in mind, we can predict that frequent power outages can cause for all the Computer in the Network to request new IPs very frequently this will cause IP Conflict in several units, disconnecting them from the network and making them no longer able to find files on the network. To fix this, what can be done it to establish Static IP to every workstation, this way we they request a new IP, the DHCP Serve will assign them the same IP form every session.

This way, the IP Conficlt can end. Another option is to make the DHCP to assign new IP to every unit one more time, eliminating the machines with same IP.