Some tears will do the job.
Answer:
Roger used the technique of "responding to every concern by the customer" for building positive customer relations.
Explanation:
Building up strong customer relationships includes following techniques:
- Communication which means inquiring customer needs and wants, listening to them, providing them information.
- Exceeding Customer Expectations
- Providing Value in the form of quality products and services
- Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.
In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.
This technique relates to responding to every concern by a customer.
Answer: a. marketing
Explanation:
Using email for marketing purposes has become a very effective method of advertising since the advent of the internet and subsequently email services. It is quite low cost and yet has a wide coverage.
It also enables immediate communication that can be quite interactive thereby ensuring that customers can be personally catered for. It also allows for creativity in marketing as a multitude of methods can be used ranging from newsletters to posters.
Ang daan patungo sa isang malinis na paaralan ay isang malinis na silid aralan nang paisa-isa. Magsimula sa pamamagitan ng pakikipag-usap sa mga guro at mga gawaing maaari nilang magawa upang mapanatili ang kanilang silid-aralan at silid-pahingahan ng guro.
Halimbawa, ang mga bata at guro ay maaaring magtabi ng isang oras bawat linggo upang malinis at maiwaksi ang silid aralan. Ang mga guro at iba pang kawani ay maaaring maghugas ng kanilang mga tasa ng kape at baso pagkatapos magamit, at punasan ang anumang pagkalat o gulo na ginawa nila.
Ang mga pangunahing patakaran na ito ay makakatulong sa iyo at sa lahat sa paaralan na mapanatili ang isang mahusay na antas ng kalinisan sa araw-araw. Ang isang malinis na kapaligiran sa pagtatrabaho ay maaaring dagdagan ang pagiging produktibo, mapabuti ang kalagayan ng mga mag-aaral at guro, at mabawasan ang bilang ng mga pagliban.
dapat itong makatulong sa iyo sa tanong!
Answer:
Leasing.
Explanation:
Find the present value of each and compare and choose the one with the lowest cost in present value terms.
<u>LEASE;</u>
Payments are in form of an annuity ;done using financial calculator (TI BA II plus)
PMT = -30,000
N ;duration = 4
I/Y = 10%
FV = 0
then CPT PV = -$95,095.96
<u>BUY</u>
Initial cost; (already in present value terms) = -$80,000
Annual maintenance(is an annuity); done using financial calculator (TI BA II plus)
PMT = -10,000
N ;duration = 4
I/Y = 10%
FV = 0
then CPT PV = -$31,698.65
Add PV of salvage value;
PV = FV/ (1+r)^4
PV = 20,000 /(1.10^4)
= 20,000/ 1.4641
= $13,660.26911
Overall PV of BUYING = (-80,000 -31,698.65 + 13,660.26911) = -$98,038.38
Therefore, leasing is a better option since the overall present value of costs is lower at $95,095.96 compared to that of buying at 98,038.38.