The correct answer is "Learned Helplessness".
Learned Helplessness refers to the act or attitude that has been developed by an individual of being helpless, which is why the person seeks help from other people with regards to the problem the individual is facing. Based on the given situation, Brian developed learned helplessness, wherein he even haven't read the problem yet he asks for help already just to avoid a negative situation.
Answer:
Eager
Explanation:
Because it says full of eagerness.
The largest source of tension between project managers and upper management typically comes from their difference of perspective that made them not get along and a problem that arises tension between two parties as they both disagree with such things that are considered to be problematic.