B emotional illiteracy
Emotional illiteracy refers to one's inability to be moved, to feel comfortable, and to take ownership of emotions.
Answer:
"I noticed that your note-taking style is different. Can I show you our agency's preferred method?"
Explanation:
It is polite and kind. You are giving them the opportunity to accept your help.
Answer:
b
Explanation:
To draw attention to the issues they support. please mark as brainiest