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Rom4ik [11]
2 years ago
7

A basic CRM premise is that customers form relationships with companies as opposed to companies conducting individual transactio

ns with customers.
a. True
b. False
Business
1 answer:
Romashka-Z-Leto [24]2 years ago
4 0

Answer:

True.

Explanation:

In Business management, customer relationship management (CRM) can be defined as the basic combination of strategies, technologies, techniques and practices for the management and evaluation of customer interactions and informations with the company's past, current and potential customers, for the purpose of increasing sales, growth and improving customer satisfaction.

A basic customer relationship management (CRM) premise is that customers form relationships with companies as opposed to companies conducting individual transactions with customers. In order to build a mutual and strong customer relationships, it is very important and essential to create a communication medium. Companies shouldn't just engage in a one-sided business transactions with their customers, it is important and essential that they try to find out what the wants or basic needs of their customers is. Consequently, they would then be able to proffer a solution or inform them that they have a solution to meet the customer's wants or requirements.

<em>Hence, in order to build a seemingly and effective customer relationship management, companies should ensure they employ competent and professional managers who has a good listening ear and pays so much attention to details. </em>

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A stock has an expected return of 15.0 percent, its beta is 0.90, and the risk-free rate is 5.3 percent. What must the expected
SSSSS [86.1K]

Answer:

16.07%

Explanation:

The computation of the expected return on the market is shown below

As we know that

Expected Return on stock = Risk free return + beta ( Expected Market Rate of Return - Risk free return )

15 % = 5.3% + 0.90 × (Expected Market Rate of Return - 5.3%)

15 % - 5.3% ÷ 0.90 = Expected Market Rate of Return - 5.3%

10.77% = Expected Market Rate of Return - 5.3 %

So, expected market rate of return is

= 10.77 + 5.3%

= 16.07%

We simply applied the above formula                                                      

3 0
3 years ago
Explain how and why each of the following factors would influence current aggregate demand in the United States: a. increased fe
sukhopar [10]

The effects of the given factors on current U.S. aggregate demand would be:

  • a. Lower current aggregate demand (AD).
  • b. Higher current AD.
  • c. Higher current AD.
  • d. Higher current AD.
  • e. Lower current AD.

<h3>What affects Aggregate Demand?</h3>

When there is an increased fear of recession, aggregate demand drops as people want to save money for the recession. A higher price level will make things more expensive so AD drops as well.

When there is a fear of inflation, people increase spending so they can buy goods before prices increase.

Real income growth in other countries will lead to higher exports which will increase national wealth and therefore allow consumers to purchase more goods.

An reduction in real interest rates makes loans cheaper to be acquired and spent on consumption.

Find out more on aggregate demand at brainly.com/question/1490249.

#SPJ1

6 0
1 year ago
A man buys a racehorse for ​$20 comma 00020,000 and enters it in two races. He plans to sell the horse​ afterward, hoping to mak
Step2247 [10]

Answer:

<h2>A man buys a racehorse for $20,000 and enters it in two races. He plans to sell the horse afterward, hoping to make a profit. If the horse wins both races, its value will jump to $100,000. If it wins one of the races, it will be worth <em>$50,000.</em></h2>

Explanation:

7 0
2 years ago
Preissle Company, wants to sell some 20-year, annual interest, $1,000 par value bonds. Its stock sells for $42 per share, and ea
NikAS [45]

Answer:

coupon interest rate that the company must set on the bonds in order to sell the bonds-with-warrants at par is 8.25%.

Explanation:

warrant per share = 2*75 = $150

price of the bond = 1000 - 150 - (1000/(1.05^40))

                             = $707.9543177

coupon*(1 -(1/(1.05^40)))/0.05 = 707.9543177

coupon*17.15908635 = 707.9543177

coupon = 41.25827583

coupon rate = 8.25%

Therefore, coupon interest rate that the company must set on the bonds in order to sell the bonds-with-warrants at par is 8.25%.

6 0
2 years ago
Instruments had retained earnings of $ 390 comma 000 at December​ 31, 2017. Net income for 2018 totaled $ 220 comma 000​, and di
VashaNatasha [74]

Answer:

The retained earnings should Quartz report at December​ 31, 2018 is $570,000

Explanation:

In this question, we apply the retained earnings equation which is shown below:

Ending retained earnings balance = Beginning retained earning balance + net income - dividend paid

= $390,000 + $220,000 - $40,000

= $570,000

The net income should be added while dividend should be deducted for finding out the ending retained earnings balance

3 0
3 years ago
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