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Rom4ik [11]
3 years ago
7

A basic CRM premise is that customers form relationships with companies as opposed to companies conducting individual transactio

ns with customers.
a. True
b. False
Business
1 answer:
Romashka-Z-Leto [24]3 years ago
4 0

Answer:

True.

Explanation:

In Business management, customer relationship management (CRM) can be defined as the basic combination of strategies, technologies, techniques and practices for the management and evaluation of customer interactions and informations with the company's past, current and potential customers, for the purpose of increasing sales, growth and improving customer satisfaction.

A basic customer relationship management (CRM) premise is that customers form relationships with companies as opposed to companies conducting individual transactions with customers. In order to build a mutual and strong customer relationships, it is very important and essential to create a communication medium. Companies shouldn't just engage in a one-sided business transactions with their customers, it is important and essential that they try to find out what the wants or basic needs of their customers is. Consequently, they would then be able to proffer a solution or inform them that they have a solution to meet the customer's wants or requirements.

<em>Hence, in order to build a seemingly and effective customer relationship management, companies should ensure they employ competent and professional managers who has a good listening ear and pays so much attention to details. </em>

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ABC common stock just paid a dividend of $2.50 per share. The ABC dividend is expected to grow 20% per year for two years, and t
Liula [17]

Answer and Explanation:

Given that the dividend will grow at 20% for two years and then a constant 6% at third year

1st year dividend at 20%= $3

Present value of the dividend for the first year=PV factor at 15%(from table) = $2.61

2nd year dividend at 20% = $3.60

Present value of the dividend for the second year = PV factor at 15%(from table) $2.72

3rd year dividend at 6% growth rate =

$42.40

Present value of the dividend for the third year = PV factor at 15% = $32.06

Current price of the stock =$2.61+$2.72+$32.06

=$37.39

6 0
3 years ago
Can we treat all small businesses the same? Why or Why not?
Pepsi [2]

Answer:

Depends on what you define as small business, if you mean a mom and pop pharmaceutical store across the road that keeps the money within the family and has every member of the family working in the shop to create an infinite amount of revenue for themselves until they hit a profit, then sure. They contribute tax dollars to the community through supplying jobs and creating cheaper cost for locals, which gives incentive to buy more in bulk and thus creating more tax dollars. Unless you are talking about the man in the apartment building who makes home grade meals and sells them cheap to his community, then no. While he is contributing tax dollars all those dollars aren't going back into the community until he buys something with that money, and the people who spent that money just got  a tax free meal that 't go into the community didn't.

Explanation:

7 0
3 years ago
issues new bonds to fund an acquisition. The face value of the bond is $100 and annual coupon is 6.5%. Further, this bond mature
grandymaker [24]

Answer:

KJ Pharma Corporation

KJ Pharma's after-tax cost of debt is:

= 4.55%.

Explanation:

a) Data and Calculations:

Face value of the bond = $100

Annual coupon rate (cost of debt) = 6.5%

Maturity period of bond = 20 years

Tax rate = 30%

After-Tax Cost of Debt = 6.5 (1 - 0.3)

= 4.55%

b) KJ Pharma's after-tax cost of debt is the interest paid on the bond less any income tax savings accounted for as deductible interest expenses. To calculate the after-tax cost of debt, KJ subtracts the company's effective tax rate from 1 and multiplies the difference by its cost of debt.

7 0
3 years ago
Corporation meaning in 3-5 sentences​
alexgriva [62]

Answer:

Corporation- a company or group of people authorized to act as a single entity (legally a person) and recognized as such in law.

Ps. Brainliest pls

7 0
3 years ago
The claim that the high school drop-out rate has increased because more women have taken jobs in the workplace would be an examp
FinnZ [79.3K]

Claims that drop-out rate has increased because more women have taken jobs in the workplace is an example of false cause fallacy.

A false cause fallacy is said to occur in a statement because the link between the premises and conclusion does not even exist.

Here, phrase one is "high school drop-out rate has increased" and phrase two is <em>"because </em><em>more women </em><em>have </em><em>taken jobs </em><em>in the workplace"</em>

<em />

If we assess the two phrase, we will observe that their is no link between the statement to facilitate a valid conclusion because when woman taking jobs in workplaces can not result to increase in drop rate in high school.

Therefore, it is an example of false cause fallacy.

Read more about this here

<em>brainly.com/question/6987057</em>

3 0
3 years ago
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