The members of the IT department have spent two days debating the best approach to roll out the new software update. After allow
ing each member of the department to voice his or her case, a decision was made that all the members could support. What type of conflict has the IT department experienced?
Functional conflict means<em> encouraging workers to communicate different points of view and address disagreements in a healthy manner that can promote new ideas and new innovations.</em>
This compares with the unstable type of conflict that has no business advantage and only hurts the morale of interaction, productivity and workplace.
