Answer:
Advancement is part of the <u>"drive to acquire."</u>
Explanation:
The 4 drive theory includes:
Drive to acquire: move up, gain status and respect (such as with a new prestigious job)
Drive to Bond: to form social relationships
Drive to learn: satisfy curiosity
Drive to defend: protection and security
All <u>national banks</u> become part of the federal reserve system.
<h3>What is federal reserve system?</h3>
Federal reserve system is a financial institution that is in charge of regulating and controlling money in circulation so as create a stable economy that will help to prevent of financial crisis.
National banks are also known as commercial bank and this commercial banks are under central bank supervision.
Therefore all <u>national banks</u> become part of the federal reserve system
Learn more about Federal reserve system here:brainly.com/question/1997750
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Answer:
846,000 shares
Explanation:
According to the scenario, computation of the given data are as follows:
Outstanding common stock = 807,000 shares
Outstanding option stock = 150,000
option price = $37
Market price of common stock = $50
So, 150,000 - (150,000 × $37 ÷ 50)
= 150,000 - 111,000
= 39,000
So, Number of shares = 807,000 + 39,000
= 846,000 shares
Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.