To use another person's work without crediting the source.
Answer:
Customer Relationship Management (CRM).
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.
This ultimately implies that, these employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
Marketing can be defined as the process of developing promotional techniques and sales strategies by a firm, so as to enhance the availability of goods and services to meet the needs of the end users or consumers through advertising and market research. It comprises of all the activities such as, identifying, anticipating set of medium and processes for creating, promoting, delivering, and exchanging goods and services that has value for customers.
Basically, CRM involves understanding customer needs, building and maintaining healthy long-term relationships with them, in order to add value or scale up your business.
Hence, customer relationship management (CRM) is one of the popular marketing strategy that is mainly based on the acquisition, enhancement, and retention of long-term relationships that add value for the organization and the customer.
Answer
Technology can help government handle economic emergencies such as crop and resource shortages.
Explanation
The government can address the concerns of food shortages and water scarcity through embracing new technology interventions to increase farm yields and mitigate the impacts of water shortages. Through crop protection methods, weeds and pest can be controlled. Drip irrigation technology applies water directly to the roots of crops to facilitate high crop production. Other technologies to apply can include organic agriculture and integrated soil fertility management.
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