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3 years ago

Guest expectations +____________=guest satisfaction

Business

1 answer:

avanturin [10]3 years ago

7 0

Answer: C. Perceived Value

Explanation:

When we speak of Perceived value, we speak of how a customer evaluates a good or service in relation to how well it served them especially in relation to similar good or services.

It is essentially the customer, ranking a good or service in terms of how well they feel it fulfilled it's intended purpose.

When guests to an Establishment come with expectations for instance, how well the guests think these expectations are met (perceived Value) is what determines the overall satisfaction of the guest.

Hence the formula, Guest expectations + Perceived Value = Guest Satisfaction

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According to Maslow, when Clorox wipes highlight the germ-harboring aspect of conventional sponges, it is addressing

Marina86 [1]

Answer:

According to Maslow, when Clorox wipes highlight the germ-harboring aspect of conventional sponges, it is addressing

C. Physiological Need for Health

Explanation:

According to Maslow's Need of hierarchy, humans move from

Physiological Needs: Basic biological needs, like air, water, food, shelter, clothing, primary health needs etc

Safety Needs: Need of personal security, property, resources etc

Need of Belonging: Having friends, family, people to talk to with etc

Esteem Needs: Need for self respect, freedom, status, recognition etc.

Self-actualization Need: Reaching the heights where one can go and attaining the most highest form of something which one desires.

After reading all the above needs, it is very much clear in understanding that Clorox wipes highlighting the germ-harboring aspect of conventional sponges, is addressing the Physiological Need for Health.

7 0

3 years ago

Varto Company has 12,600 units of its sole product in inventory that it produced last year at a cost of $31 each. This year’s mo

grandymaker [24]

Answer:

It is more profitable to sell the units as-is.

Explanation:

Giving the following information:

Number of units= 12,600

Varto has two alternatives for these items:

(1) they can be sold to a wholesaler for $13 each

(2) they can be processed further for $272,300 and then sold for $34 each.

The first cost of $31 is a sunk cost, it will remain no matter which option is chosen. We will not take it into account for the decision making process.

Option 1:

Effect on income= 12,600*13= $163,800

Option 2:

Effect on income= 12,600*34 - 272,300= $156,100

It is more profitable to sell the units as-is.

7 0

3 years ago

Earl holds 1,000 pounds of perishable fruit in storage for fresh food corporation. fresh food does not pay for the storage. earl

Sergeeva-Olga [200]

This sale represent A MITIGATION OF DAMAGE.
The principle of the mitigation of damage states that a person who has suffered an injury or loss should take reasonable action where possible to avoid additional injury. The failure to take reasonable action to prevent further loss may result in reduction in the amount that the person can recover if the case is taken to court.

8 0

3 years ago

Your $6100 investment grows to $12200 over the course of 9 years compounded quarterly. what interest rate did you receive on you

k0ka [10]

The formula is
A=p (1+r/k)^kt
A future value 12200
P present value 6100
R interest rate ?
K compounded quarterly 4
T time 9 years

Set the equation and solve for r (interest rate)
12200=6100 (1+r/4)^(4×9)
Divide both sides by 6100
12200/6100=(1+r/4)^(36)
2=(1+r/4)^(36)
Take the root of 36 for both sides
2^(1/36)=1+r/4
R= (2^(1/36)-1)×4
R=(2^(1÷36)−1)×4
R=0.0778×100
R=7.78%

Hope it helps!

6 0

3 years ago

The cost to produce was $20 per unit in 2019. During 2020, it has increased to $23 per unit. In 2020, Supplier Company has offer

MaRussiya [10]

Answer: Differential cost is $5 per unit

Explanation:

Differential cost is the extra cost that the company would incur if they made the product themselves versus if they bought it from an outside supplier.

Differential cost is therefore:

= Cost to produce internally - Cost from supplier

= 23 - 18

= $5

<em>likely</em>

4 0

3 years ago