Answer:D.
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
Answer:
the required rate of return i r=0.13%
Explanation:
In order to calculate the required rate of interest in the case of a perpetual preferred stock we will use the following formula:
P(p) = D(p) / r
where P(p) is the preferred price of the stock, D(p) is the preferred dividend price and r is the required rate of interest.
This gives us the following values:
30 = 4 / r
r = 4 / 30
r = 0.13%
The assumptions that are made in CVP analysis includes the following:
- costs can be classified as variable or fixed.
- costs are linear within the relevant range.
- constant fixed cost per unit.
<h3>What is CVP analysis?</h3>
Cost Volume Profit analysis is the type of analysis that has to do with the cost accounting. This type of analysis is one that takes the impact of the various costs and volume on profit.
It helps to check how the changes that occur in the variable and the fixed cost affect profit.
Read more on CVP analysis here:
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Answer:
concept maps work because they <u>visually demonstrate relationships</u>
Answer:
It will purchase at the local store at an economic cost of $123
Explanation:
Answer:
It will puchase the skirt across town as it has the less economic cost.
Explanation:
We are going to add up the opportunity cost (lost wages) to the cost of the skirt:
place travel-time Price Cost to travel Economic Cost
local store 30 $ 102.00 $ 21.00 <u> $ 123.00 </u>
across town 60 $ 85.00 $ 42.00 $ 127.00
neighboring city 120 $ 76.00 $ 84.00 $ 160.00
*travel-time we multiple the time it took each eway by 2
**The cost to travle will be Juanitas wages per hour ($42) times the travel-time/ 60
That's because the wages are express in hours and the travel time in minutes so we convert into hours
Then, the economic cost is the sum of the value of the skirt and the lost wages.
<em>Juanita, as a rational consumer will chose to purchase at the lower cost.</em>