Answer:
B). False.
Explanation:
The given statement would be categorized as false because 'giving in to the customer's demands' is never the solution to deal with the angry or rude customers. They are rather required to be dealt quite calmly and gracefully by discussing their problem in order to know the reasons that have led them to such an anxious or disrespectful tone.
After assessing their issue, they must be provided with an apology along with a solution and an assurance that such a mistake would not occur in future. This kind of generous and patient attitude is required in order to not let the the customers offend that may affect their trust on your company/brand/product and invite more customers(as such a customer support attracts customers). Therefore, the assertion is <u>false.</u>
Answer:
The answer is 1. classical conditioning.
Explanation:
Classical conditioning refers to the association of a conditioned stimulus (the alcohol in this case) with an unconditioned stimulus (the pain produced by the vaccinations), thus provoking an conditioned response (fear).
Russian scientist Ivan Pavlov is famous for his research on classical conditioning. In one experiment, he would ring a bell every time he was going to feed a dog. Soon, the dog started salivating at the sound of the bell.
President Eisenhower used federal troops to <span>ensure the integration of schools in Arkansas.
Hope that helps! -UF aka Nadia</span>
