Silent Spring was written in 1962 by Rachel Carson. She was an American Conservationist and a Marine Biologist and is accredited with being an inspiration to the global environmental movements.
Answer:
Logos
Explanation:
Logos is the appeal out of the three types that appeals to reason
Answer:
B). False.
Explanation:
The given statement would be categorized as false because 'giving in to the customer's demands' is never the solution to deal with the angry or rude customers. They are rather required to be dealt quite calmly and gracefully by discussing their problem in order to know the reasons that have led them to such an anxious or disrespectful tone.
After assessing their issue, they must be provided with an apology along with a solution and an assurance that such a mistake would not occur in future. This kind of generous and patient attitude is required in order to not let the the customers offend that may affect their trust on your company/brand/product and invite more customers(as such a customer support attracts customers). Therefore, the assertion is <u>false.</u>
Is this a multiple choice question? If so can you list the answers please <3
