The technique used to analyse wordings in an email and classifies them as positive or negative is Sentiment analysis.
<h3>What is Sentiment Analysis?</h3>
Sentiment analysis, also called opinion mining is a method of natural language processing and text analysis that systematically processes the wordings in a text in order determine the opinion behind the piece of writing and classifies it positive, negative, or neutral.
Here,the bot will read the given emails, understand the opinion being conveyed in the text and classifies it as positive, negative or neutral, and then accordingly routes the emails to customer service representatives for follow-up.
General purpose of Sentiment Analysis includes
- Monitoring social media
- Analyzing customer feedback.
- Understanding Public opinion about an idea.
Tools that help with Sentiment Analysis among others includes:
- Awario
- Lexalytics
- Talkwaller
- Brandwatch
Read more on Sentiment Analysis here: brainly.com/question/758192
Answer:
B) Number of courses, discrete; travel time to school, continuous
Explanation:
Discrete values are countable, Continuous values are measureable. Length of time is measureable, an amount of classes is counted.
Answer:
True
Explanation:
In a basic scientific experiment, only one thing is changed. In this case, that is the amount of sugar added to the water.
Answer:
The correct solution is "0.002". A further solution is given below.
Explanation:
The given values are:
The total number of playing cards,
= 52 cards
Total number of diamonds,
= 13
Now,
The probability of top four cards will be:
= 
On putting the values, we get
= 
= 
= 
