This wouldn’t by chance have multiple choice options would it?
customer complaints and suggestions
Answer and Explanation:
The composite score for each location is as follows;
The Composite score for Location A is
= 85 × 0.15 + 70 × 0.2 + 87 × 0.18 + 0.27 × 95 + 86 × 0.1 + 88 × 0.1
= 85.7
= 86
The Composite score for Location B is
= 85 × 0.15 + 91 × 0.2 + 97 × 0.18 + 90 × 0.27 + 90 × 0.1 + 0.1 ×92
= 90.91
= 91
The Composite score for Location C is
= 82 × 0.15 + 91 × 0.2 + 90 × 0.18 + 92 × 0.27 + 97 × 0.1 + 0.1 ×84
= 89.64
= 90
Answer: Primary activity.
Explanation:
Value chain analysis occurs when an organization carefully analyses their activities to know areas they need to maintain and areas to improve on, to excel above their competitors. When an organization introduces new equipments to help enhance production, they are trying to improve on operations which is a primary activity in value chain analysis.
Answer: internally homogenous
Explanation:
Since the potential customers belong to the same segment, display comparable characteristics, and choose the same product qualities that are consistent with their segment, then the condition for the ideal market segment approach which should be used is the internally homogeneous.
On the other hand, if the potential customers are in different segments, have different characteristics, and choose different product qualities, then the externally homogeneous will be ideal.
internally homogenous
