Answer:
B. Develop cultural competence
Explanation:
In order for one to avoid cultural misunderstanding, he must develop cultural competence. The more information and knowledge an individual will gather regarding different cultures, the more he will be exposed to them. It will help him cross analyse the different cultures and eventually get rid of any misunderstanding that might be created due to external sources.
More knowledge means a better and more adequate perspective to adapt and accept the different cultures and their historical backgrounds.
Answer:
Monitoring his study methods.
Explanation:
Monitoring -
It refers to the practice of tracking any of the activity , is referred to as monitoring .
The method is used in many field like in companies , business , society , studies etc.
The method involves proper trading of the task from time to time , in a very continuous manner .
Hence , from the given scenario of the question ,
Franco is managing his studies in a very effective manner in order to make sure that whatever he studies sits in his mind by taking test .
Hence , the correct answer is Monitoring his study methods.
Answer: Cheerfulness, positive attitude
Explanation:
Customer service is part of the backbone of business. How customers are treated would determine how long the business would last, when customers are not treated well, there won't be a growth regarding the business, employees would need this in mind considering the various kinds of clients they would come across and it's very obvious they won't be the same, a lot of positive mindedness and cheerfulness is required, this is what is required a lot for Susan's job