Answer:
a) 

And we can use the complement rule and we got:


And replacing we got:

b) 

And we can use the complement rule and we got:


And replacing we got:

Step-by-step explanation:
Previous concepts
Normal distribution, is a "probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean".
The Z-score is "a numerical measurement used in statistics of a value's relationship to the mean (average) of a group of values, measured in terms of standard deviations from the mean".
Solution to the problem
Let X the random variable that represent the length of time waiting to be seated of a population, and for this case we know the distribution for X is given by:
Where
and
Part a
For this cae we want to find this probability:

And if we use the conditional probability formula we got:

We can solve the problem using the z score formula given by:



And we can use the complement rule and we got:


And replacing we got:

Part b

We can solve the problem using the z score formula given by:



And we can use the complement rule and we got:


And replacing we got:
