Before I answer the question do you have the book ?
Here are the statements about the controlling idea of a text that are true:
1. <span>It includes the topic of the text.
2. </span><span>It includes the author’s viewpoint.
3. </span><span>It is the underlying message of the text.
4. </span><span>It is comparable to the theme (for a work of fiction).
Controlling ideas are your own (or in this case, the author's) personal opinions about a topic.</span>
Its mean that the person cannot hear his/her phone ringing
OOOORRRR
The person does not want to answer the phone.
The airline carrier is liable , they did not maintain the right temp which killed the puppy
Mark seems like a trustworthy and reliable man
