Question

Rosario, a department manager, has been dealing with two workers in her department who do NOT get along. Due to family problems for both employees, today they had a loud argument in the break room. Rosario is meeting with both to resolve the issues. Which managerial role is Rosario playing?

Answer 1

Answer:

Rosario is playing the managerial role of disturbance handler.

Explanation:

As a manager, Rosario will have to deal with different types of situations and act as a disturbance handler, negotiator, entrepreneur, leader, etc.

Acting as a disturbance handler involves resolving unexpected problems that attempt to harm the efficiency of the group. This task requires to recognize the disturbance, plan and organize the solution, implement it and check the results to ensure the problem is solved.