Answer:
2INTRODUCTIONThe tourism literature has widely recognized that the service quality of the tourguide is a critical factor in achieving tourist satisfaction (Lopez, 1980; Geva &Goldman, 1991; Mossberg, 1995; Ap & Wong, 2001; Wong, 2001; Wang, Hsieh &Huan, 2000; Zhang & Chow, 2004; Black & Weiler, 2005), influencing traveloperator’s reputation and word-of-mouth publicity (Heung, 2008), and affecting theimage and revisit intention of a destination (Whipple & Tach, 1988; Chang, 2006; Sahin& Balta, 2007). On the other hand, destination governments and tourism industries areincreasingly aware of the need to improve the service quality of the tour guidingprofession; for instance by investing in training programs (Weiler & Ham, 2002; Dioko& Unakul, 2005) as well as quality assurance and regulatory mechanisms (Ap & Wong2001; Black & Weiler, 2005). This is a particularly pressing issue in many Asiandestinations in the face of fierce intra-regional competition.Macau is one of the destinations in Asia which faces strong competition fromestablished destinations in the neighborhood such as Hong Kong, Guangzhou andSingapore (Leong, 2007). Macau has been experiencing a rapid expansion of theinbound tourism market over the past decade. According to the Macau GovernmentTourists Office (MGTO) (MGTO, 2008a), visitor arrivals in 2007 exceeded 27 million,representing a growth of 22.7 per cent from 2006. The advent of the liberalization of thegaming industry in 2002 (Yong and Fu, 2006) and the resultant significant scaleexpansion of the casino business, as well as the relaxation of travel arrangements madeby the Mainland Chinese government have significantly contributed to the exponentialgrowth of Macau’s tourism industry in recent years.
During the first few weeks of life, an infant may show the emotion of pleasure; but it is rare that he or she may show the emotion of sadness during the first year of life.
Answer:
The approach Dr. Brian is using is:
A) The psychodynamic approach
Explanation:
The psychodaynamic approach in psychology focuses on how the unconscious forces and drives of a person influence his/her behavior. It also analyzes the conflict between such drives and society's demands. This approach tends to focus on early childhood, its experiences and traumas, as well as the different personality structures. Notice that Dr. Brian has found a link between Darcy's behavior and early childhood's experiences.
The psychodynamic approach includes theories by Sigmund Freud, Carl Jung, Alfred Adler, Erik Erikson, among others.
The appropriate response is welfare dependency. Welfare dependency is the state in which a man or family is dependent on government welfare benefits for their pay for a drawn out timeframe, and without which they would not have the capacity to meet the costs of every day living.