Question

During your initial quality check of the jewelry-cleaning components from the vendor, you find a high number of defects in your sample box. You have no way of knowing how many more of the components have the same defects. What do you do?
Select an option from the choices below and click Submit.

- Alert the vendor to the defect and have them remake all the parts. This will delay delivery, but will ensure the parts are not defective.

- Meeting the deadline for Swazzi is the most important thing. You hope that the sample box is a fluke and that the other boxes are ok.

Answer 1

Answer: Alert the vendor to the defect and have them remake all the parts. This will delay delivery, but will ensure the parts are not defective

Explanation: Since the sample box is representative of all the boxes and contain the same products or parts, it is safe ti assume that a substantial number of other parts are equally defective. Using the defective products in a bid to meet the deadline would be a grave error in judgement as this will compromise the quality of services rendered and may eventually result in huge capital loss when he comes liable for the damage due to the defective parts.

On the other hand, if the parts are remade, it would only delay delivery and push the deadline forward but the quality of the parts will be assured and the defects would have been corrected.