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nika2105 [10]
3 years ago
6

Sally purchased a newly introduced moisturizing lotion. By attempting to find out if the lotion's perceived performance matched

her expectations, Sally was measuring her level of customer ________.
A) loyalty
B) satisfaction
C) equity
D) engagement
E) lifetime value
Business
1 answer:
cestrela7 [59]3 years ago
7 0

Answer:

B) satisfaction

Explanation:

Customer satisfaction -

It is the measure of how the services and the products which are provided by the company meets the expectations of the customers .

The better the product or service performs , results in a better level of satisfaction .

Hence , from the question , Sally was too measuring the level of Customer satisfaction .

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Which of the following is one of the key areas that is addressed by operations design choices? Select one:
Pani-rosa [81]

Answer: Option C

 

Explanation: Operation design refers to the building a framework for the various operation to be performed by the organisation. It helps to build the management to make systematic work line so that everyone could perform their activities efficiently.

The operations design covers the area if the company should use external help for performing their back end jobs or if they should use collaboration from other participants in markets to increase the value of their product in the eyes of customers.

Hence, from the above we can conclude that the correct option is C.

5 0
3 years ago
According to the limits set by congress, the fed may require a bank that has checkable deposits worth more than $125 million to
scZoUnD [109]

According to the limits set by U.S Congress, the Fed may require a bank which has checkable deposits that is worth more than $125 million to maintain a reserve of <u>8% to 14%</u> of these deposits.

<h3>What is the Federal Reserve System?</h3>

The Federal Reserve System is also referred to as the "Fed" and it was enacted into law by the Federal Reserve Act on the 23rd of December, 1913 by the U.S Congress.

Also, it is important to note that the "Fed" is just like all central banks and as such, it's considered as a United States government agency.

Basically, all the money in the economy of the United States of America is essentially a debt of the Federal Reserve System and all the chartered banks.

According to the limits that were set by U.S Congress, the Federal Reserve System (Fed) may require a bank which has checkable deposits that is worth more than $125 million to maintain a reserve of <u>8% to 14%</u> of these deposits.

Read more on Federal Reserve here: brainly.com/question/23787400

#SPJ1

6 0
2 years ago
Cost of Goods Sold Section, Multiple-Step Income Statement
Katen [24]

Answer and Explanation:

The preparation of the cost of goods sold section of a multiple-step income statement is presented below:

<u>Cost of goods section</u>

<u>Multiple-income statement</u>

Opening inventory         $37,000

Estimated return inventory $1,000

Purchase $102,000

Less purchase returns -$4,200

Less: Purchase discount -$2,040

Add: Freight in $800

Less: closing inventory -$30,500

Less: estimated return inventory -$1,500

Cost of goods sold $102,560

8 0
3 years ago
In the text exhibit on​ kotter's eight step plan for implementing​ change, which of​ kotter's eight steps to overcome change pro
saveliy_v [14]

Steps 1 through 4 in Kotters 8 steps align with Lewin's unfreezing

4 0
4 years ago
A firm's bonds have a maturity of 10 years with a $1,000 face value, a 9 percent semiannual coupon, are callable in 5 years at $
Sladkaya [172]

Answer:

Yield to maturity is 3.94%

Explanation:

Yield to maturity is the annual rate of return that an investor receives if a bond bond is held until the maturity.

Face value = F = $1,000

Coupon payment = $1,000 x 9% = $90/2  = $45 semiannually

Selling price = P = $1080

Number of payment = n = 10 years x 2 = 20

Yield to maturity = [ C + ( F - P ) / n ] / [ (F + P ) / 2 ]

Yield to maturity = [ $45 + ( 1000 - 1080 ) / 20 ] / [ (1,000 + 1080 ) / 2 ]

Yield to maturity = [ $45 - 4 ] / 1040 = $41 /1040 = 0.394 = 3.94%

4 0
4 years ago
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