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ioda
3 years ago
15

Why is good customer service particularly important in the Internet age?

Business
1 answer:
elena-14-01-66 [18.8K]3 years ago
7 0

Quality of customer service can either make or break a client's experience, impacting whether they decide to come back another time, quite possibly taking their business elsewhere.

Unpopular opinion: Chick-Fil-A's food is overpriced and quite honestly doesn't taste much better than anywhere else. Some restaurants have superior food. Chick-FIl-A has the slowest drive thru time from order-receipt of the food in the United States. But people keep coming back. Why? It's the smiles, the warm atmosphere, the "my pleasure"'s, and human decency that you cannot reliably get at any other fast food establishment. Investing in good customer service has shot Chick-Fil-A so far in the sky.

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Empowering employees can lead to so many kinds of performance gains that organizations often use their reward systems to promote
nirvana33 [79]
The answer is true because empowerment is a positive thing which leads to a positive outcome.
3 0
2 years ago
Kelley Company reports $1,250,000 of net income for 2017 and declares $175,000 of cash dividends on its preferred stock for 2017
defon

Answer:

Net income available to common stockholders is $1,075,000

Explanation:

Net Income                            $1,250,000

To Preferred Shareholders   <u>$175,000    </u>

Net income available to       <u>$1,075,000</u>

common stockholders

Basic earnings per share = Net income available to common stockholders / weighted average shares of common stock

Basic earnings per share = $1,075,000 / 380,000

Basic earnings per share = $2.8290 per share.

3 0
3 years ago
Which of the following terms describes making false statements about the financial condition of any insurer that are intended to
Marysya12 [62]

Answer:

The answer to this question is Defamation

Explanation:

Defamation refers to any statement (Whether written or verbal) that is untrue and injurious  to any of the parties involved in the insurance business.

A statement is said to be a Defamatory statement if it is false especially regarding the financial condition of the insurer.

Identifying defamatory statement

  • Statements must be untrue
  • it must be capable of causing damage of injury to person or business.
5 0
3 years ago
On January 1, 20X4, Polar Corp. paid $104,000 for $100,000 par value, 9% bonds of Seal Corp. Seal had issued $300,000 of the 10-
Eddi Din [679]

Answer:

$14,000

Explanation:

Amount of interest expense = [(Bond issued by 'S' company x 9%) - Amount of    

                                                   premium x (unsold bonds / Bonds issued)]

                                           =  (300,000 x 0.09) - 60000/10 x 200,000/300,000

                                          =  (27,000 - 6000) x 0.66667

                                          =  21,000 x 0.66667

                                          = $14,000

                                         

 

7 0
3 years ago
Farr, an unmarried taxpayer, had $70,000 of adjusted gross income and the following deductions for regular income tax purposes:_
Karolina [17]

Answer:

C. $11,000

Explanation:

For computational purposes, both the Mortgage interest as well as the miscellaneous itemized deducted qualify as deductions based on the Schedule A which is the regular tax purposes.

However, only Mortgage interest will be allowable itemized deduction because miscellaneous itemized deductions fall under the category of adjustments and as such do not qualify for deductions under the AMT which is the Alternative Minimum Taxable Income.

Based on the explanation, only $11,000 of mortgage interest qualifies.

5 0
3 years ago
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