1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
ioda
3 years ago
15

Why is good customer service particularly important in the Internet age?

Business
1 answer:
elena-14-01-66 [18.8K]3 years ago
7 0

Quality of customer service can either make or break a client's experience, impacting whether they decide to come back another time, quite possibly taking their business elsewhere.

Unpopular opinion: Chick-Fil-A's food is overpriced and quite honestly doesn't taste much better than anywhere else. Some restaurants have superior food. Chick-FIl-A has the slowest drive thru time from order-receipt of the food in the United States. But people keep coming back. Why? It's the smiles, the warm atmosphere, the "my pleasure"'s, and human decency that you cannot reliably get at any other fast food establishment. Investing in good customer service has shot Chick-Fil-A so far in the sky.

You might be interested in
Suppose the Digby company shifts focus to only competing in the Thrift and Nano segments, while competing on price by reducing c
Bess [88]

Answer:

Niche cost leader strategy

Explanation:

In simple words, A niche cost pioneer or leader aims to exploit consumer markets that are price responsive. Its objective is to undercut all rivals' costs while remaining sustainable. Under this business strategy, the producer try to create a strong customer base by offering lower prices as it is the best motivation for the customer to try a specific product.

Thus, from the above we can conclude that the correct answer is niche cost leader.

6 0
3 years ago
If you had a choice how much are you willing to pay per month to have access to and use the various social media platforms?​
svet-max [94.6K]

Answer: $10 per month

Explanation:

$10 would be an ideal amount for me to pay to have access to the various social media sites if the major sites are on offer.

I think this amount reasonable because I do not use social media all that much but I would still like access to a variety of them. I would essentially therefore, be paying for my reduced time on the net.

Some might say that the companies might not make a profit if they charge $10 a month but I think they will because they make most of their money from ads so it would be good for them to offer the lowest subscription prices so that they can capture more people which will appeal to advertisers.

6 0
2 years ago
Explain how consumer and producer surplus affect economic well-being. When the price of a good or service is – enough, it will e
horrorfan [7]

Answer:

the general welfare will be the sum of consumer surplus and producer surplus.

Explanation:

The consumer and producer surplus assessment serves to measure the overall efficiency of the market, which in turn is associated with overall well-being. An efficient market is one in which both consumers and producers have the incentive to negotiate and effect trade.

Consumer surplus is the difference between the amount he or she is willing to pay and how much he or she actually pays for the product. This surplus is positive when the amount paid is less than the amount for which the consumer would be willing to pay.

Similarly, the producer's surplus is the difference between the market price and the price at which the seller is willing to produce and sell. When the producer's surplus is positive, it means that he sells the product for a price higher than the minimum value that would stimulate him to produce.

Thus, the general welfare will be the sum of consumer surplus and producer surplus.

4 0
3 years ago
When the price of erasers increases from $1.50 to $2.50, the quantity demanded of pencils is unchanged. The cross-price elastici
Inga [223]

Answer:

d. 0; unrelated.

Explanation:

Cross elasticity of demand is the degree of responsiveness of demand for a particular product to a change in the price of another product.

A change in price of a product will lead to a change in demand for another product if the two goods are either goods of close substitutes or if they are complements. If two goods are not related, the change in price of one will not have any impact on the demand for the other good.

In this question, the cross elasticity is zero because biro and pencil are not related.

3 0
3 years ago
Which of these products would be most likely to have dependent demand? televisions refrigerators automobiles automobile engines
harkovskaia [24]

Answer:

\boxed{\bold{Automobile \ Engines}}

Explanation:

➤ Automobile engines would be most likely to have dependent demand

When creating a new car, customers are going to want an engine in their car. That is why it is a "department demand." It is a demand that an automobile must have an engine when you are creating / working in the automobile department. You can't build an automobile without an engine, and that is why it is a demand to have one.

- Mordancy

8 0
3 years ago
Other questions:
  • Delta Manufacturing has budgeted the following unit sales: 2019 Units April 25,000 May 40,000 June 60,000 July 45,000 Of the uni
    10·2 answers
  • Which logical operator would return the fewest records and or not nor?
    6·1 answer
  • What is the next step for a marketer once market segmentation has been done?
    10·1 answer
  • Present and future value tables of $1 at 3% are presented below:
    14·1 answer
  • Contribution margin means: what remains from total sales after deducting fixed expenses. what remains from total sales after ded
    8·1 answer
  • Which of the following statements about federal student loans is TRUE
    11·1 answer
  • The people who come into our stores are friendly and value this community. You have helped develop this positive attitude throug
    6·1 answer
  • Larry Nelson holds 1,000 shares of General Electric (GE) common stock.
    15·1 answer
  • Capital expenditure formula <br>​
    7·1 answer
  • Adam is an Engineering student but has decided that he does not want to work in that field, but in the Manufacturing career clus
    7·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!