1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Mashcka [7]
3 years ago
13

The Universal Container's customer support organization has implemented knowledge centred support (KCS) in its call centre. Howe

ver, the call centre management thinks that agents are not contributing new knowledge articles as often as they should. What could the company do to address this situation?A. Require agents to check a box on the case when submitting a new suggested article
B. Create a dashboard for articles submitted by agents & approved for publication
C. Measure & reward agents based on the # of new articles submitted for approval
D. Measure & reward agents based on the # of new articles approved for publication
Business
1 answer:
olga2289 [7]3 years ago
7 0

Answer:

Measure and reward agents based on the no of new articles approved

Explanation:

A key way to improve knowledge sharing strategy is by rewarding valuable contribution.

Giving rewards for just any contribution might leads to a massive inflow of useless information purposely in order to claim rewards and at the end of the day , the data system is filled up with jargon and not knowledge.

Knowledge sharing credit should be attached only to information that adds value. Moreover as values can be relative  ,it should be stated that value will be decided by the users of the information , which means the higher the user , the higher the value .

You might be interested in
______ are the relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior. Th
likoan [24]

Answer: (4) Values

Explanation:

 The values are basically refers to the fundamental beliefs that helps in motivating our actions and the attitude of the person.

The values plays an important role in our life as it developing the various types of good the respect, honesty and the also teach us that always respect the regions and culture.

According to the given question, the values is basically refers to the permanent and deeply underlying belief that helps in determine the attitude of the person.

 Therefore, Option ($) is correct answer.

4 0
3 years ago
The Retained Earnings account had a beginning credit balance of $26,000. During the period, the business had a net loss $12,000,
hodyreva [135]

Answer:

$6,000

Explanation:

Data provided

Beginning credit balance = $26,000

Net loss = $12,000

Paid dividends = $8,000

The calculation of Retained Earnings account is given below:-

Retained Earnings = Beginning balance - Net loss - Dividend

= $26,000 - $12,000 - $8,000

= $26,000 - $20,000

= $6,000

So, for computing the retained earning we simply applied the above formula.

5 0
4 years ago
Apt Adapt Inc. is formed to coordinate the design and delivery of projects and products to help communities cope with the effect
natali 33 [55]

Answer:

c) a benefit corporation.

Explanation:

A benefits corporation is the corporation that creates a positive impact on the society and its well being. The directors and the officers of this corporation would operate the business with the similar authority and behavior as done in the traditional corporation but the decision impact affect not only the shareholders but also the employees, customers etc

So as per the given situation, the correct option is c.

6 0
3 years ago
Hasbro, Inc., the trademark owner of "Candy Land," sought a court injunction to stop Internet Entertainment Group, LTD from usin
Genrish500 [490]

Answer:

Option (d) is correct.

Explanation:

The injection is a warning sign from the court of law which restrains the business organization to stop their business otherwise the court will punish the owner in term of imprisonment and the penalty.  

In the given example, the  Internet Entertainment Group deliberately use the domain name of the Candy land. Even he established the sexually explicit site that is prohibited by the law. This thing is unethical in the eyes of law. So, the judge has the power to issue the injection to the Internet Entertainment Group not to use the domain name.

6 0
3 years ago
The local Target store sells a variety of Dyson vacuum cleaners. A particularly popular model is the DC22, which costs Target $2
777dan777 [17]

Answer:

24 units

Explanation:

safety stock = z-score 99% x √lead time x standard deviation of demand

safety stock = 2.576 x √3 x 2 = 8.92 units ≈ 9 units

reorder point = lead time demand + safety stock

lead time demand = 3 days x 5 = 15 units

reorder point = 15 + 9 = 24 units

6 0
3 years ago
Other questions:
  • Katie Simpson: Do you have time to meet this afternoon? Carl Mendoza: Sure. What’s up? Katie Simpson: We need to finalize the Ba
    5·1 answer
  • Marketing can best be thought of as a(n)?
    12·1 answer
  • Write down a list of all the ways companies have communicated with you over the past few days. Think about all the advertisement
    6·1 answer
  • The portion of bonds or notes payable that is due within one year is reported as a(n)
    11·1 answer
  • On october 1, steve's carpet service borrows $350,000 from first national bank on a 3-month, $350,000, 8% note. what entry must
    13·1 answer
  • Haskins is an officer of a real estate development firm. Haskins purchased a piece of property in a rural area of Arizona with t
    9·1 answer
  • .
    7·2 answers
  • Felipe's grandparents have given him $1,500.00 to invest while he is in college to begin his retirement fund. He will earn 2.3%
    9·1 answer
  • Hello answer my riddle what can run but not walk
    5·1 answer
  • After conducting a market research study, Ed Manufacturing decided to produce a new interior door to complement its exterior doo
    13·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!