The answer to the given question is "INTENSIVE" distribution.
When creative pen company designed a new, ergonomically-friendly pen, they wanted to, literally, get in the hands of as many consumers as possible. The creative pen will likely choose an "INTENSIVE" distribution.
I think c or d I’m sorry I’m not ver sure
Answer: Management control system
Explanation:
Management control system could be defined as a system that collects and uses information to analyze the performance of different organizational resources like human, physical, financial considering them all together in the light of organizational strategies pursued. It looks at comparing performances with the standards, plans or objective of the organization to determine if they are line with standards.
Answer: All competitive advantages do not accrue to large-sized firms. A major advantage of smaller firms are that they "(B) can launch competitive actions more quickly."
Explanation: Smaller companies can launch competitive actions faster because being smaller, communication is much faster, and decision-making involves fewer interested people who may differ in opinions to direct competitive strategies.