A time management tool in a help desk software package probably has the greatest impact on the productivity of help desk agent.
<h3>What is
help desk software ?</h3>
IT and customer service teams utilize help desk software to assist staff members and customers. Its primary purposes include assisting service teams in methodically managing support requests, offering alternatives for self-service, monitoring and reporting performance, and ideally doing much more.
The objectives and procedures of a help desk when employed by an IT team are established using industry and governmental best practices, such as ITIL (Information Technology Infrastructure Library). The aim of ITIL while handling problems, according to Mikkel Shane, CEO of Zendesk, is to "establish regular service operation as rapidly as possible and minimize the adverse effect on business operations.”
Simply put, help desk support software is made to provide you with the means of helping your clients feel heard. Here is a little explanation of how it operates:
To know more about help desk software :
brainly.com/question/24171638
#SPJ4
Peppa: Hello Susie!
Susie: *mehhh* Hello Peppa!
What are you doing?
Peppa: I'm learning to whistle,
but I can't do it yet.
Susie: Hmm.. that sounds hard.
Peppa: It's impossible!
Uh.. can you whistle Susie?
Susie: No
Peppa: *honk* Oh good! I mean-
that's sad if you can't whistle
but good because I can't whistle
Susie: What's whistling anyway?
Peppa: You put your lips together
and blow!
Susie: Like this? *whistles*
Answer:
4.24
Explanation:
First you find the mean of the data set, which is 7. Then to find standard deviation you have to follow the formula which tells you to subtract the mean from each number under the square root : √(2 - 7)^2 + (9 - 7)^2 + (10 - 7)^2 + (4 - 7)^2 + (8 - 7)^2 + (4 - 7)^2 + (12 - 7). Once you solve the parenthesis you square it, once you square it the negatives won't matter. That will leave you with this : √(25 + 4 + 9 + 9 + 25). The formula tells you to find the sum of those numbers (which is 72) then subtract one from how many numbers there are, 5 - 1 = 4, and divide your sum by that number. So 72 / 4 = 18. Then you find the square root of 18 and that becomes your answer.
<span>Hyperlinks/links are specially denoted text or graphics on a web page, that, when clicked, open a web page containing related content</span>