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True [87]
3 years ago
15

You are part of the team to implement new software at XYZ Inc. The employees at XYZ Inc. trust the results of the old software p

rograms, but are cautious about accepting the outcomes of the proposed new software programs. What software implementation strategy would you recommend in this situation?
a. Direct cutover
b. Phase-in approach
c. Pilot startup
d. Parallel start up
Computers and Technology
1 answer:
Galina-37 [17]3 years ago
8 0

Answer:

d. Parallel start up

Explanation:

The parallel start-up implementation strategy is the best approach to introducing new software. In this strategy, both systems run simultaneously as the employees gain trust in the new software, and then a complete move can be made over to the new software. A direct cut-over means completely cutting out the old software and moving to a new one, which will not work well in this given scenario. Although the pilot start-up may be cheaper it does not involve all employees but a selected group that will use the new software together with the old one and then after a certain period implement a direct cut-over. The phase-in approach can prove difficult to implement in this scenario, as the software is implemented in phases, throughout the entire company.

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Answer:

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4 years ago
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The correct answer is C. Keep existing customers and clients
Explanation:
Customer service refers to the interaction with customers and support employees in a company provide to customer to guarantee he or she has the best experience when buying one product or service. A high-quality customer service implies providing complete information to customers, and helping them before, during, and even after their process in buying or looking for information in a company. The main purpose of this is that customers feel the support from employees, and are loyal to the company which means they will go back if they need the same service or products. Thus, the reason for quality customer service is "Keep existing customers and clients".
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3 years ago
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Answer:

B and D.

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CDs are more prone to damage as data could be lost if the CD is scratches. Pen Drives on the other hand are encased in an outer case that protects the data.

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You should or must stop 50 feet away from it.
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