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WITCHER [35]
3 years ago
11

What is automatic call distribution? multiple choice directs customers to use touch-tone phones or keywords to navigate or provi

de information. all of these. routes inbound calls to available agents by means of a phone switch. automatically dials outbound calls and when someone answers, the call is forwarded to an available agent?
Business
1 answer:
Sholpan [36]3 years ago
7 0

Routes inbound calls to available agents by means of a phone switch. This is used for inbound calls.

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4. Technical Director

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I hope this answered your question. If you have any more questions feel free to ask away at Brainly.

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The correct answer is letter "B": False.

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