Question

An online store promises to deliver any order costing over $60 within 24 hours. It uses this strategy to increase the volume of customer orders and the store always delivers on that promise. This company’s track record for prompt delivery clearly implies that the company rates high on ______.

Answer 1

Answer:

these are the options,

• a. reliability
• b. assurance
• c. responsiveness
• d. empathy

and the correct answer is a. reliability.

Explanation:

As it is explained in the question, the company always delivers its promise. such a company lives up to the customer expectations by constantly providing value for customer's money, in the process, becoming a trustworthy and a reliable company and a brand.