When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider: Gap 3
<h3>What is the Gap 3?</h3>
Gap 3 : The chasm between service quality requirements and actual service provision
The service members may encounter situations that cause this gap. It could happen as a result of poor training, inability, or reluctance to uphold the required service standards. It could result from ineffective evaluation and compensation systems. This disparity is primarily due to ineffective recruitment.
This gap may be caused by a failure to balance supply and demand. Also lacking are context, perceived control, and empowerment. An illustration would be a restaurant that communicates highly stringent criteria for the food it serves, but the personnel might not receive the right training on how to adhere to those standards.
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Answer:
A. internal secondary data.
Explanation:
What is internal secondary data?
are a data that have been collected within the firm, such as sales records, purchase requisition, and invoices. internal secondary data is used for database marketing.
<span>It's a stored value card.
This is a type of card that is credited or stored with certain amount of money for specific purposes. The amount saved in the stored value does not reflect in Jennifer's checking account, so even if by any means she is robbed or misplaces the card, her personal savings will still be intact.</span>
Answer:
explicit costs = $1,260,000
the implicit costs = $8,400,000
total costs = $9,660,000
Explanation:
the underwriter's explicit costs = total number of shares x initial price x % charged by underwriter = 700,000 x $24 x 7.5% = $1,260,000
the implicit costs = (market price - initial price) x total number of shares = ($36 - $24) x 700,000 = $8,400,000
total costs = $9,660,000
Answer and Explanation:
The complementary goods are those goods which are used together while on the other hand the substitute goods are those goods that are used in place of one another
Based on this, the classification is as follows
1. Complementary goods
2. Substitute goods
3. Substitute goods
The above represents the classifications
