Answer: by instructing his teams to create mission statements with clearly defined goals
Explanation:
These are the options:
A. by dismantling the teams so he can make one goal for the entire facility
B. by instructing his teams to create mission statements with clearly defined goals
C. by making all employees trade jobs for several weeks so they have more in common
D. by increasing the dependence of the teams on each other so all tasks share common goals
E. by giving each worker a set amount of time to find out what their goals should be or face discipline
From the question, we will realize that Donovan learned that just few of the workers in the company share any sense of common goals within teams as there was He notes disparity in what the workers were doing and the goals to be accomplished.
Based on the above scenario, he should instruct his team to create mission statement that has clearly defined goals. The mission statement will show the reason for the existence of the organization, the goal of the organization, the kind of product or service rendered etc. This will help the workers know what is expected from all of them and work towards it.
Answer:
A) The account receivables turnover is 15, and B) the number of days sales in receivables is 24.3 days.
Explanation:
A) FORMULA FOR ACCOUNT RECEIVABLES TURNOVER =
NET SALES / AVERAGE ACCOUNT RECEIVABLES
Given information -
Net sales = $1500,000
Average account receivables = $100,000
Putting the values in formula -
= $1500,000 / $100,000
= 15
B) FORMULA FOR NUMBER OF DAYS SALES IN RECEIVABLES =
365 / ACCOUNT RECEIVABLES TURNOVER
= 365 / 15
= 24.3 DAYS
Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
<span>No, specific performance is not allowed in this case because money damages are available.
In case that a party failed to fulfill the condition that signed on the contract, the court could give 1 of 2 form of punishments.
The first is to forcibly make that party perform the condition (specific performance), the other is to pay back the loss that incurred because of that party fail to fulfill the condition (money damages)</span>
