Question

Measures defined by management and used to internally evaluate the success of a​ firm's financial, business​ process, customer, and learning and growth are​ called: .

Answer 1

Complete Question:

Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called

A. parameters.

B. the balanced scorecard method.

C. BPM.

D. KPIs.

E. benchmarks.

Answer:

D. KPIs.

Explanation:

Measures defined by management and used to internally evaluate the success of a​ firm's financial, business​ process, customer, and learning and growth are​ called KPIs.

KPIs is simply an acronym for key performance indicators.