Answer:
Empathy
Explanation:
Empathy is the ability of a person of business entity to understand the thoughts, feelings, and emotions of their customers. It is the ability to personalise the customer's situation.
This makes the business go the extra mile in solving the customer's problem.
In this scenario Northwestern mutual felt the pain and understood the financial needs of the families of first responders during the 9-11 attack.
So without official death certificates they paid death benefits only 3 days after the attacks.
Other insurance companies however did not empathise with their customers and only paid death benefits some months to a year.
Answer:
Increase , increase
Explanation:
A decrease in the supply of a product increases in its price. Reduced supply means many buyers competing for the few available products. The prices of goods or services are determined by the intersection of the demand and supply curves. There is an indirect relationship between supply and price of quantity supplied when demand is constant. A reduced supply results in high prices while an increase in supply causes low prices.
As prices increase, suppliers will want to supply more to make profits. Constant demand and a high price will thus lead to an increase in equilibrium quantity.
The strength of patent protection is that it D) grants a monopoly on underlying concepts and ideas.
Answer:
$34,900
Explanation:
The computation of the ending balance in the Owner's Capital account is shown below:
= Net income + investment
= $29,200 + $5,700
= $34,900
The another method is
Stockholder equity = Total assets - total liabilities
where,
Total assets = Cash + Office supplies + accounts receivable
= $20,800 + $2,700 + $11,400
= $34,900
And, the total liabilities is zero
Now put these values to the above formula
So, the value would equal to
= $34,900 - $0
= $34,900
Answer: B
Robert is in the Evaluation of alternatives stage of the buyer decision process.
Explanation:
The various stages which consumers go through when they are considering a purchase are as follows:
Problem or need recognition , Information search
, Evaluation of alternatives
, Purchase
, Post-purchase behavior
Evaluation of alternatives is the third stage in the Consumer Buying Decision process. In this stage, the consumers evaluate all their options based on the attributes of the products which is capable of delivering the benefit/ satisfaction that the consumer intends to get. Comparing the products (i.e different brands of products that is capable of satisfying the consumer needs), shows the alternatives being considered by consumers during the problem-solving process.
Therefore Robert, trying to choose between : Waterbags for Roadies, Supertanker Hydropacks, and Fast Water is in the stage of Evaluation of alternatives stage. Therefore the answer is B
