Answer: I believe its 1 for question 19 and 4 for question 20
Well a couple of reasons would be that pepper spray can't necessarily kill you. And even then, tasers and pepper spray make it harder to kill people then a gun.
(Hope that helps)
The answer is B I read the book great choice too
B. describe the features and functions of web based email programs, would lend itself better to a chart where you would list each type of email program and its features.