Answer: Customer relationship
Explanation: In customer relationship management, the company focuses on making more interaction with the current and potential customers in the market. This strategy focuses on making customers satisfied by making changes in the system causing dissatisfaction.
In the given case, the tool that was causing problem got restored so that the customers can enjoy better service. Hence, we can conclude that the answer to the given problem is customer relationship.
Answer:
Option "D" is most suitable answer for the question.
Explanation:
Ceteris paribus involves keeping all other variables stable. So in our situation, because we recognize that a rise in tuition fees could result in fewer people deciding to join college, we believe that other causes that we don't realize might affect fewer people choosing to join university will stay.
Therefore Option "D" is the most suitable option for the above type of problem.
Answer: The predetermined overhead rate increased because the total direct labor-hours dropped
Explanation:
The predetermined overhead rate refers to an allocation rate which is used in applying the estimated manufacturing overhead cost to the cost objects for a particular reporting period.
When there's reduction in the direct labor-hour requirement from 5 hours to 2 hours, the predetermined overhead rate increased because the total direct labor-hours dropped
The predetermined overhead rate is calculated as the total overhead cost divided by the machine hour. Therefore, if there's reduction in the direct labor hour rate, then there will be a rise in the predetermined overhead rate.
Answer:
The benchmarking function of budgeting system involves the evaluation of performance of managers.
The correct answer is C
Explanation:
The integration of inputs from different business inputs and function is done at the planning stage of budgeting. It does not involve benchmarking.
Budgeting requires requires close cooperation between accountants and operational personnel. This is referred to as active participation in budgeting. It helps to overcome behavioural challenges of budgeting.
Budget figures are used to evaluate the performance of managers. This is a benchmarking function of budgeting because it involves the comparison of performance of managers with established criteria so as to determine their level of success.
The budget outlines a specific course of action for the coming year. This indicates that a budget is a financial plan that outlines future courses of action. This does not require benchmarking.
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