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kobusy [5.1K]
3 years ago
5

_____ customer relationship management (CRM) includes systems used for automating the fundamental business processes and for int

eracting with a customer.
a. Collaborative
b. Structured
c. Reflective
d. Operational
e. Integrated
Business
1 answer:
vovangra [49]3 years ago
4 0

Answer:

d. Operational

Explanation:

Customer relationship management refers to managing the relation with the customers by providing them excellent services, best quality and quantity so that they satisfied with our products.

By providing them excellent services, the long term relationship could be build with them

And, the operational customer relationship management refers to the dealing with the clients with respect to the sales, services, fulfilling their needs so that they satisfied with the company products      

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What budgeting style is used by Ford Motor company?
gogolik [260]

Answer:

Marketing

Explanation:

4 0
3 years ago
Deluxe Ezra Company purchases equipment on January 1, Year 1, at a cost of $469,000. The asset is expected to have a service lif
marissa [1.9K]

Answer:

to calculate depreciation using the sum-of-the-years'-digits method:

n(n+1) divided by 2 = [12(13)] / 2 = 78

depreciable value = cost - salvage value = $469,000 - $40,000 = $429,000

  1. depreciation year 1 = 12/78 x $429,000 = $66,000
  2. depreciation year 2 = 11/78 x $429,000 = $60,500
  3. depreciation year 3 = 10/78 x $429,000 = $55,000

the formula used to calculate depreciation using the double-declining-balance method is:

2 x cost of the asset x depreciation rate

  1. depreciation year 1 = 2 x $469,000 x 1/12 = $78,167
  2. depreciation year 2 = 2 x ($469,000 - $78,167) x 1/12 = $65,139
  3. depreciation year 3 = 2 x ($390,833 - $65,139) x 1/12 = $54,282
6 0
3 years ago
Mercer Inc. is a retailer operating in British Columbia. Mercer uses the perpetual inventory method. All sales returns from cust
astraxan [27]

Answer:

Date Description           Quantity           Unit Cost      Total Cost

<em>Jan 1 Beginning inventory  280                $14             $ 3920</em>

<em>Jan 5 Purchase                  392                   $17            $ 6644</em>

Jan 8 Sale                         308                   $28            $ 8624

Jan 10 Sale return              28                    $28            $ 784

<em>Jan 15 Purchase             154                       $20            $ 3080</em>

<em>Jan 16 Purchase return      14                    $20            $ 280</em>

Jan 20 Sale                      252                     $31           $ 7812

<em><u>Jan 25 Purchase              56                        $22        $ 1232</u></em>

<em>Total Units 868 at  $ 14596</em>

<em>Average Cost = $ 16.82</em>

<em><u /></em>

<em><u>Moving Average Cost Method</u></em>

Date             Description       Quantity       Unit Cost       Balance

Jan 1    Beginning inventory           280        $14               <em> $ 3920</em>

<u>Jan 5        Purchase                     392          $17                </u><u><em>$ 6644</em></u>

Units                                           672                               $ 10564     15.72

<u>Jan 8            Sale                        308          $28                 $ 8624</u>

Units                                            364          15.72            5722.17

Jan 10            Sale return          28            $28                   $ 784

<u>Jan 15            Purchase            154            $20                   $3080</u>

Units                                        546                                    9586.17      17.55

Jan 16         Purchase return      14            $20                   $280

<u>Jan 20            Sale                  252             $31                    $7812</u>

Units                                        280       17.55                     4914

<u>Jan 25             Purchase         56             $22                     $1232</u>

<u>Units                                        336                                      6146             $ 18.29</u>

<em>Moving-average cost Ending Inventory= $ 6164</em>

Ending Units 336

FIFO Ending Inventory = $ 6454

56  units at   $22    =    $ 1232

154   units at  $20   =    $ 3080

126 units  at  $17    = $ 2142

LIFO Ending Inventory = $ 4872

280 units at  $14       =      $ 3920

56 units at     $17    =  $ 952

Gross Profit Inventory = $ 16.82 * 336= $ 5651.52

Moving Average Cost = 336* 18.29= $ 6146

FIFO Cost of Goods Sold= Total Sales - Ending Inventory FIFO

                                            =8624-784+ 7812- 6454

                                           =15652- 6454= $ 9198

LIFO Cost of Goods Sold= Total Sales - Ending Inventory LIFO

                                        =  15652- 4872=$ 10780

Gross Profit Cost of Goods Sold= Total Sales - Ending Inventory Gross Profit =15652- 5651.52= $ 10,000.48

<em>Moving-average cost </em>Cost of Goods Sold= Sales - <em>Ending Inventory= </em>

<em>15652-$ 6164= $ 9488</em>

Gross Profit:

1)  LIFO= 4872

2) FIFO= 6454

3) Moving Average<em> </em>6164

5 0
3 years ago
the following steps is the first to be completed by a business when planning and introducing a new product? (a) production, (b)
Phantasy [73]
The answer is (a) research because businesses must study their target group and check whether their proposed product will satisfy their needs or wants.
6 0
4 years ago
Assume that you are the president of your company and paid a year-end bonus according to the amount of net income earned during
kherson [118]

As the president of the company, at a time when the prices are said to  be rising, what is would do is to choose the Weighted average cost.

<h3>Why I would have to choose the Weighted average cost</h3>

This due to the fact that it is going to be more satisfactory to have the lower Bonus bill.

The year end bonus is an amount that is calculated from all of the net income from the year.

A lower net income is only going going to help to bring about a smaller bonus bill.

At a time when the prices are falling, the FIFO is what would be the best choice. It gives a smaller ending cost of inventory since the ending prices are going to be at their lowest.

Read more on FIFO here: brainly.com/question/12883706

8 0
2 years ago
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