An assurance means the knowledge and courtesy of employees and their ability to convey trust.
<h3>What is an
assurance?</h3>
This refers to the set of systematic activities that are intended to ensure that the objectives of a project are fit for purpose.
Hence, in evaluation of service quality, its means the knowledge and courtesy of employees and their ability to convey trust.
Therefore, the Option A is correct.
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The opportunity cost of attending class is the $15 that could have been made by watching a neighbor's child.
Opportunity cost refers to the benefits that one gives up in order to enjoy another benefit, that is, the benefit that is sacrificed.
In this question, two benefits are given up, but the real opportunity cost is the one that have the highest value, which is the $15.
A manager utilizing management by objective to motive her employees would focus on firstly to determine or revised company's objectives or goals. She should set goals which is accepted by employees. Healthy competitions can also motivate employees to achieve objectives in the specific time limit.
She can give awards to employees who achieve goals to motivate employees. Management by objective is a strategic management approach which involves planning, defining, revising, setting, evaluating and tracking of company's objective through motivating employees by setting their individuals's goals to achieve larger goals.
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