How should this be accomplished? Business users have requested that the Salesforce Administrator allow agents to view a list of
cases in the console while agents work through their cases. This will allow agents to identify urgent cases that need to be worked on. A. Enable the list to be pinned in the console. This allows users to view the list alongside the case view in the console
B. Configure the Case list under custom console components so users can view the list view along with the case view.
C. Build a custom VisualForce page with the list view and assign it to the console sidebar.
D. Recommend opening the case list view in a separate browser tab and use the window alongside the case view.
Amost all professions include theuse of computers. Knowing a lot about them and the way they work could help you use them when needed in a work environment. It would also make an employer more likely to hire you.
Operating systems work like translators because they are able to take software and hardware, and put it all together to work in a way that is readable and usable for the consumer.
