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Xelga [282]
3 years ago
7

SAS, a software company established in 1976, has consistently been praised as one of the best places to work. Year after year, t

he company receives high rankings and awards from magazines such as Fortune and Working Mother. Review the three segments of the case and write your responses as instructed. Because employees do the actual work of the business and influence whether the firm achieves its objectives, most top managers agree that employees are an organization's most valuable resource. To achieve organizational objectives, employees must have the motivation, ability (appropriate knowledge and skills), and tools (proper training and equipment) to perform their jobs.
Read the case below and answer the questions which follow.
SAS, the world's largest privately held software company, was one of only a few prosperous companies during the demise of dot-coms in the early 2000s. While other companies were laying off workers, SAS managers worked hard to hire the most talented employees and to retain this talent by providing a great working environment and generous benefits. From day one, they established flexible work schedules and 35-hour workweeks. Morale at SAS is high, translating to higher productivity and employee loyalty. Although typical high-tech companies have annual employee turnover rates as high as 25 percent, SAS's annual turnover is just 3 percent. SAS begins by choosing impressive locations for its offices instead of the typical science park and business centers. The company's headquarters are located on a wooded 200-acre campus in Cary, North Carolina, which includes not only a health care center, child care center, and 77,000-square foot recreation and fitness center, but also an art department that is dedicated to campus aesthetics. The company's international locations are also picturesque: The European headquarters in Heidelberg, Germany, overlooks the river Necker and a ruined castle, while the U.K. offices occupy an Edwardian manor house on 110 landscaped acres in Buckinghamshire. Employees enjoy these work settings and find the positive organizational culture motivating. SAS takes steps to ensure that employees feel valued and secure in the knowledge that the company intends to take long-term care of them. The company offers generous monetary incentives for employee performance, including hefty cash bonuses and profit sharing and is committed to long-term employee health and wellness through onsite fitness centers and numerous programs dedicated to work/life balance. SAS provides generous paid vacation policies and has no set sick leave policy. The company also has a 24-hour health care center at the Cary facility that is free to full-time employees and their immediate family members. The SAS philosophy of treating employees well has obviously paid off and contributes to the company's long-term success.

1. Low turnover at SAS is best explained by:

a) SAS makes investments in employee satisfaction, causing morale to be high. b) The dotcom bust makes it difficult for SAS employees to find a job.
c) SAS employees are highly specialized, thus they can't leave.
d) Most SAS employees have working spouses that also work at SAS.
e) SAS employee contracts make it nearly impossible for a SAS employee to quit.

2. Which of the following is an example of an intrinsic reward at SAS?

a) Creating a software that is good for society because it makes people more efficient.
b) Free membership in the fitness center.
c) Access to a 24-hour health care clinic available for employees.
d) Profit-sharing for employees.
e) Hefty bonuses for high performance.

3. Which of the following is likely untrue regarding the SAS perspective on motivation?

a) The leaders at SAS have a "Theory X" perspective on employee motivation.
b) The leaders at SAS have a "Theory Y" perspective on employee motivation.
c) SAS employees have satisfied their physiological needs.
d) SAS employees have satisfied their safety needs.
e) SAS employees have their hygiene needs satisfied.

4. Which of the following is an example of a way SAS fulfills employee "motivator" factors based on Herzberg's two-factor model?

a) Recognizing employee achievements with hefty bonuses.
b) Offering fair salary commiserate with skill level.
c) Providing safe and pleasing working environments.
d) Providing a 24-hour healthcare center.
Having no set sick leave policy.

5. Which of the practices described at SAS is most closely aligned with the classical theory of motivation?

a) Offers generous monetary incentives for employee performance.
b) Provides an on-site fitness center.
c) Has programs focused on work/life balance.
d) Has a 24-hour healthcare center.
e) Promotes generous paid vacation.
Business
1 answer:
Fittoniya [83]3 years ago
7 0

Answer:

1. a) SAS makes investments in employee satisfaction, causing morale to be high.  

Employees are retained due to motivating organisational culture and happy employees.

2. a) Creating a software that is good for society because it makes people more efficient.

Intrinsic rewards come from within the employee due to being motivated and having a sense of pleasure and accomplishment.

3. a) The leaders at SAS have a "Theory X" perspective on employee motivation.

Theory X states that workers need supervision and are motivated by pay. This is untrue at SAS, since they believe Good working conditions and security are good motivators.

 

4. c) Providing safe and pleasing working environments. Hygiene factors and good working conditions are the main reason why staff morale and motivation will be high.

5.c) Has programs focused on work/life balance.

Classical theory includes Maslow's Hierarchy of needs and Herzberg two factor theory as well as theory X and Theory Y.

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Correct Answer:

A. Planning must be community based, representing the whole population and its needs.

Explanation:

In any given situation, there maybe need to manage and mitigate the threat, hazards caused by an individual. This mitigation would be done through planning in-order to over come it. <em>And, also, the planning could be individual based or group based (Community type of planning).</em>

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Economic cost of production differ from accounting costs in that A. accounting cost includes expenditures for hired resources wh
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D. economic cost adds the opportunity cost of a firm using its own resources while accounting cost does not.

Explanation:

Accounting cost is equal to total explicit Cost. It is the actual cost expended in carrying out a project.

Economic cost is explicit cost plus opportunity cost.

Opportunity cost is the cost of the next best option forgone when one alternative is chosen over other alternatives.

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I hope my answer helps you

5 0
4 years ago
Nouvelle-Aquitaine Railroad is comparing two separate capital structures. The first structure consists of 405,000 shares of stoc
matrenka [14]

Answer:

$11.93

Explanation:

Calculation to determine the price per share of equity

Using this formula

Price per share of equity = Debt under Plan II / (Number of shares under Plan I - Number of shares under Plan II)

Let plug in the formula

Price per share of equity= $1,820,000 / (405,000 - 252,397)

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7 0
3 years ago
Proper supervising and staffing are among the key considerations of managers during the ____________ stage of the strategic mark
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Explanation:

The marketing process of any company can undermine brand position and customer loyalty. This is a strategic process that guides the overall marketing process and keeps the target audience focused while pursuing business goals and objectives. The process provides an effective way to measure the status and success of initiatives. Strategic marketing can be explained as a planning process for developing and implementing operations to gain competitive advantage in a particular area. This process is very important for summarizing and simplifying the goals and objectives of a company and how it can be achieved. Companies wishing to gain a certain share in the market include clear missions, research of industry status, identification and development of specific objectives, implementation and, first of all, marketing for clients.

- Company's mission, goals and objectives.

Strengths, weaknesses, opportunities and threats affecting brand marketing.

- Distribution of channels and necessary resources to be used to support marketing initiatives.

Identify the specific needs of the target audience and group.

- Dimensional measurements that clearly show where the work stops during the period and how successful the customer interaction and awareness is.

There are three stages to the strategic marketing process

1) Planning stage - Strategic marketing planning phase is very important because it assesses the strengths and weaknesses of the company, technological change, foreign competition, industry culture and the current state of the company. This planning phase includes four main components:

SWOT analysis: SWOT analysis is a strategic analysis tool to identify strengths, weaknesses, opportunities and threats of the company and to determine the company's position in the market. 5Cs analysis is a marketing tool that analyzes the internal and external environment in which a company operates. Pestle Analysis is also a marketing concept and tool that analyzes the external environment of a company where a company operates, or plans to launch a product or service, as a PEST Analysis.

Marketing Program: The next step is to develop a mixed marketing program when customer needs are identified and products that meet those needs are identified. This is the "how" side of the planning stages and focuses on the budget required for 4Ps and each item in the mix.

2) Implementation stage - This is mainly a form of activity in the process of strategic marketing. It is important to determine whether the company can achieve the planning at the planning stage. Once the plan is skillfully established, it can be implemented through the sales forecast and budget using the following four components:

- Sources: Money for the development and marketing of new products

- Preparation of planning plans: Time allotted for specific tasks to implement them.

-Create a marketing organization: A marketing hierarchy should be placed in order to follow your fruit plans.

-Marketing plan implementation: This includes paying attention to details and focusing on the strategy outlined in the marketing plan.

3) Evaluation or control phase

This is the stage of control and ensures that the results obtained from the plan are in line with the objectives. Deviations in the plan should be immediately observed and corrected. Assessing the effectiveness of your marketing strategy draws attention to the following.

Can be measured against uncertainty: milestones define goals

- Tactical strategy: explains strategy goals and explains actions to achieve tactical goals

Can be used conventionally: it should be achieved tactically, instead of depending on external uncontrolled forces.

-Marketing strategy: Tactically supported by the work plan to achieve the goals.

4 0
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